Privacy Policy

MakersBox Foundation ("we," "our," or "us"), a Section 8 Not-For-Profit Company (CIN: U80100DL2019NPL354930) incorporated under the Companies Act, 2013, is committed to protecting your personal information. This policy explains how we collect, use, and safeguard data when you use www.makersboxfoundation.org or make a donation via Razorpay.

1. Information We Collect

• Personal details: Name, email, phone number, and postal address when you donate, volunteer, or contact us.
• Payment data: Processed directly by Razorpay — we never store card or UPI credentials on our servers.
• Donation records: Amount, date, and Razorpay transaction reference ID.
• Communications: Messages you send via email or our contact channels.
• Volunteer information: Skills, availability, and background on application.
• Technical data: IP address, browser type, device, and pages visited via cookies and analytics tools (Google Analytics, Meta Pixel).

2. How We Use Your Information

• Process donations and issue payment receipts via Razorpay.
• Communicate about your donation, volunteer application, or enquiry.
• Send newsletters and impact updates — only with your opt-in consent.
• Measure website performance and advertising campaign effectiveness.
• Comply with legal, audit, and fraud prevention obligations.

3. Payment Processing via Razorpay

All donations are processed by Razorpay Software Private Limited, which is PCI DSS compliant. When you initiate a payment, your name, email, and phone are prefilled in the Razorpay checkout to improve your experience — this data is governed by Razorpay's Privacy Policy. We do not store payment credentials on our servers. By donating, you also agree to Razorpay's terms.

4. Cookies & Analytics

We use Google Analytics (via Google Tag Manager) to understand traffic patterns, and the Meta Pixel to run targeted fundraising campaigns. You may disable cookies through your browser settings at any time. Disabling cookies will not prevent you from donating.

5. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Razorpay — to process and confirm donations.
• Service providers — email platforms and analytics tools under data processing agreements.
• Legal authorities — when required by applicable Indian law.

6. Data Retention

Personal data is retained as long as necessary for the purposes stated above. Donation records are kept for at least 7 years in compliance with Indian accounting and regulatory requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal data. You may opt out of marketing communications at any time by emailing us or clicking "unsubscribe" in any email we send.

8. Security

All data in transit is protected by 256-bit SSL encryption. We implement appropriate technical and organisational measures to protect your data. No internet transmission is completely risk-free, but we take every reasonable precaution.

9. Children's Privacy

This website is not directed at children under 18. We do not knowingly collect personal data from minors who visit this site.

10. Changes to This Policy

We may update this policy periodically. The updated version will be posted on this page with a revised date. We encourage you to review this page periodically.

11. Contact

• Email: care@makersboxfoundation.org
• Phone: +91 98 11 388 821
• Address: 301, Siddharth Building, 96 Nehru Place, New Delhi 110019